Dear reader,
As manager of the international Application Team within Vivisol, I had the opportunity to work together with Phillip Bock. He worked during his assignment at Vivisol Austria within my team which covers the Vivisol countries who are using SAP and SalesForce as their ERP/CRM solution.
Phillip joined my team pre go live and was helping our organization during the stabilization phase of the go live in Austria. Besides that, he also supported the already live countries on stabilization of adding another country to the shared template. He exceeded the expectations which we had in supporting the go live and stabilization.
His knowledge helped the Austrian business towards making the next steps to change their processes in his knowledge area. He was able to communicate in a very nice way with all stakeholders from management to key users and from colleagues within the application team (Application Specialists and Functional Consultants) towards the technical developers and support in Italy.
His knowledge of the SCM area and the capabilities of SAP were much appreciated, with his hands on support on fixing the issues on order level, gathering and grouping these low level issues and use them to advice on improvement on system and process, is the area where Phillip is on his strongest, together with his skill to communicate and manage expectations he helped the Austrian Vivisol business making the jump into the future.
With kind regards,
Sander Merkus
Vivisol, Vision Application Manager